The Redmi Note 10 Pro & Pro Max were devices launched back in March 2020 with great specs for the price, like stereo speakers and a 120Hz OLED display with a good, optimised Snapdragon 732G. Both had really good cameras for the price too and they had a glass back with a unique design. The phone is still a killer in the under 20,000 price bracket almost one year later. The only cons to this mentioned by most reviewers were QC issues with the proximity sensor and also MIUI bugs.
The software on this phone though had a rocky start with buggy MIUI 12 that it was launched with out of the box, which was stuttering and was also laggy. But then the MIUI 12.5 update came along around May and that fixed majority of the bugs and reduced the stutter to the point where it was almost negligible. While still not the smoothest, it massively improved upon MIUI 12. MIUI 12.5 made the software decent enough.
Since then, this phone has been getting updates quite regularly, after August, we got an update in November which brought the October Patch to the devices. Then we got a new update this month, on the 14th of January, which is the date the rollout of the update began. It brought the December patch to the Redmi Note 10 Pro and Max.
However, do not apply this update. Just wait, stick to the older version. There are no new features or whatever and you are not missing out on anything, this update just brings the December patch. But there is a major problem with this update.
Redmi Note 10 Pro: The major problem with the latest January Update!
Several users of the Redmi Note 10 Pro have reported issues on Twitter after updating the device to MIUI 18.104.22.168. According to this Twitter user, the phone started having issues with the camera, where it could not connect. Once the app was opened, it would display an error message making the camera app unusable.
This issue is quite serious and we hope Redmi looks into it and issues a patch as soon as possible because several users have reported this issue, not just one or two people and it is clearly not a hardware issue. This is another user who is also facing the exact same problem after updating the Note 10 Pro. While in this article only these two people were mentioned, many users are facing the issue.
Right now, it makes the most sense to wait for the MIUI 13 update that will mostly come out next month, and not rush to update your device to the December patch. This is really frustrating to users who have already updated, a lot of them have lost such basic functionality on a phone: the cameras. Not being able to use the cameras after an update is not at all good and is evidently just poor software testing on Xiaomi’s end (Or “Redmi”).
Before an update is pushed out, beta testing usually irons out major bugs like this but sometimes, they do slip through and this is one of those unfortunate situations. Better software testing should be made a priority by Xiaomi, especially now.
To those who have already updated the device, the best thing to do right now is try all the basic methods like restarting the phone, clearing cache for the camera app in settings, factory reset after backing up your data. Or if you are a little ambitious and you know what you are doing, you can side load the GCam Mod and see if it helps with the situation, if that does not work as well, you can either wait or take it to a service centre.
What could be the possible reasons for this? The major reason seems to be that Xiaomi is working a lot more on refining the MIUI 13 update based on Android 12. MIUI 13 seems to be their primary focus at the moment and not this November patch. So, mostly, the software development team was busy with other stuff. No we are not defending this update, just speculating the potential reasons why this might have happened.
We will keep this article updated in case there are any further developments about this, and will let you know once a patch is issued. Until then, Redmi Note 10 Pro users, stick to the version you are currently on and just do not update your device.
Thank you for reading.